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  Senior's Housing & Health Care Markets

Customer Service in Assisted Living

Senior Living University

This three part program offers:

• An extensive overview of the core elements of effective customer service with examples and highlights from successful providers nationwide.

• Comprehensive tools for evaluating customer satisfaction and your customer service program.

• A set of 16 training in-services that are fun, interactive and ready to use!

Program includes:

• Manual

• CD-ROM

• Manager's Test and Certificate

• In-Services

• Handouts

• Short Quizzes

• Certificates for Staff